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Guarantee Terms
Terms and Conditions for the Quote
1.lead time definition: the lead time is the duration between the time you order and the time the boards are expected to ship assuming that CAM files received from the customer have no problems or mistakes. This time frame is for manufacturing time only and is calculated in business days. The lead time does not include the day the order is placed, the day it ships, weekends or holidays. For assembly orders, the quoted lead time starts when the parts are received!
2.Shipping address is your registered address as shown in the above quote & PayPal. Please call or email us at least two days before shipping of your order if it is different.
3.It is our goal to provide you with a product that meets or exceeds both your requirements and expectations. To that end, we ask that you carefully verify the information listed upon this quote. Please review all of your PCB requirements, and be sure they are accurately reflected herein.
4.Upon placing your order, the listed information is translated directly to the work order issued to our fabrication facility. Any errors in the above data, such as, in material, construction, thickness, finish or marking will be reflected in your finished product.
5.As part of the quoting prices, we will try to review all provided information, and note any special or unique requirements you may have. If this is an on-line quote, we rely soly on you to accurately enter all relevant information. The bottom line is that our work order takes precedence over any other provided files. After all, the requirements listed here are those the quoted price was based upon.
6.Customer is responsible for reading all of data based on this quotation. If you find any item in the above data to be in error, please notify one of our sales representatives either by E-mail or telephone, and the quote will be corrected. Also feel free to contact us regarding any special requirements that may not be listed. These can be noted under the “comment” section, and addressed at the time of the quote
7.For order of PCB products, the following files should be received before or in 12 hours after your order:
1).Gerber files preferred in 274× format including also board outline, dimension, slots and stack-up of layers;
2).NC(eccellon)drill files
3).A readme file with all of important things necessary, in addition to gerber files, for production of the PCB
8.production delay and, therefore, shipping delay of the order may take place if either the CAM file mistakes or any errors in written instructions from the customer
9.Sunrey Technology Inc. is not responsible for quality problems which were caused by customer CAM file mistake or any errors in written instructions from the customer.
10.Customer must supply a complete kit of components to be assembled on the PCB. No shipment of partial kits will be accepted. No shipments from distributors will be accepted unless a full kit is being shipped. No exceptions in any cases
11.If Sunrey Technology Inc. receives partial kits there will be a $50.00 charge back to the customer for handling fees.
12.All parts packages should be clearly marked with the quantity inside, the full part number and designation placement number
13.Customer must supply a full BOM in Excel format to be used for assembly. The BOM should state if any components will not be populated. Also, if Sunrey Technology Imc. is going to supply some of the parts, this should be stated so on the BOM. An incomplete BOM will not be accepted and will be returned to customer for correction
14.Please see our kit requirements fro sending parts on your assembly order
15.A fabrication drawing for assembly layout. The drawing must show orientations of parts if applicable
16.100% quality warrantee:
We will remake the boards free or 100% refund you for the purchase order if your design files have no manufacturability problems, has no design mistakes and conforms to the data from your quoted request. The said data are listed within the quote. In no event Sunrey Technology Inc’s liability shall exceed the cost of purchase order.
17.Information on Delivery Time Standard Delivery time is 12WD or more if: - more than 500 pcs - other material than FR4 - special options like blind or buried vias, technology smaller 100 µm - more than 8 layers - custom-made requirements The day of order counts as working day after receipt of producible production data, in Gerber format (also possible)and drill program , not later than 09:00 o`clock.We state explicitly: Day of dispatch does not count as working day..
18.Sunrey Technology promises to treat personal data that you choose to share with nothing less than the utmost respect and courtesy. We won't sell your data to partners or 3rd parties alike. We won't give out your information, nor will we share it with the general public (except if you choose to do so).We collect, process and use your Personal Data to the extent necessary for the following purposes:
• Site Registration
• Request for Information Regarding Product/Service
• Site Features and Updates
• Product/Service Enhancements and Information
• Webinar/Training Registration
• Survey Participation
• Live Chat Support
• Customer Service Support
• Job Applications
• Product Information Center Support
• Sample Requests
• Sales Transaction Support
• Participation in Public Forums
• Customize Account Preferences - Marketing Purposes
Usually, the Personal Data you provide voluntarily will only be used to respond to an inquiry you make or to process your request, e.g. to fulfill a legal obligation or a quasi-legal obligation with you. Personal Data collected from you may include your name, address, telephone, fax number, title/position, company, mailing address or e-mail address, among other information. You may refuse any request for Personal Data. However, if you choose not to provide certain Personal Data, you may not be able to take advantage of certain Sunrey Tech's programs and Site features.maintains strict physical, electronic, and administrative safeguards to protect your Personal Data from unauthorized or inappropriate access, accidental or intentional manipulation, loss and destruction. Our security procedures are continually enhanced. We restrict access to your Personal Data to those workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action. However, the security of the internet cannot be guaranteed.
Best regards
Sales Team
Sunrey Technology Inc. ,
#201, unit 1, building 1 of Tangjia Commercial City
Xiangzhou, Zhuhai518000, China